Privacy Policy

We collect information you provide directly to us when you use our services, including: • **Personal Identification Information:** Full name, email address, phone number, and billing address provided during consultation requests or purchases. • **Transaction Data:** Details of the events and tickets you purchase, including event name, date, quantity, and payment confirmation records (we do not store full card numbers). • **Communication Data:** Messages, emails, or form submissions you send to our support team. • **Device & Technical Data:** IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically via cookies and analytics tools. • **Location Information:** General geographic region inferred from your IP address to improve service relevance.

We use the information we collect to: • Process and fulfill your ticket orders and consultation appointments. • Send confirmation emails, digital tickets, and important event-related updates. • Respond to customer support inquiries and resolve disputes. • Improve and personalize your experience on our website. • Send promotional communications about upcoming events and offers (with your consent, and always with an unsubscribe option). • Comply with legal obligations and protect the rights and safety of our users and company. • Analyze usage trends to enhance website functionality and performance.

Our website uses cookies and similar tracking technologies to: • Remember your preferences and session information. • Analyze traffic patterns and page performance using analytics tools (such as Google Analytics). • Enable essential website functionality including forms and navigation. You may adjust your browser settings to refuse cookies. Note that some website features may not function properly without cookies enabled. We do not sell cookie data to third parties.

We take the protection of your personal information seriously and implement appropriate technical and organizational measures including: • SSL/TLS encryption for all data transmitted through our website. • Secure, access-controlled systems for storing customer records. • Regular security reviews and staff training on data handling best practices. • Limited access to personal data — only team members who require it for their role may access it. While we make every reasonable effort to protect your information, no transmission method over the internet is 100% secure. We encourage you to use a unique, strong password and notify us immediately of any suspected unauthorized account activity.

Depending on your location, you may have the following rights regarding your personal data: • **Access:** Request a copy of the personal information we hold about you. • **Correction:** Request that we correct inaccurate or incomplete information. • **Deletion:** Request that we delete your personal data, subject to our legal obligations. • **Opt-Out:** Unsubscribe from marketing communications at any time using the link in any email or by contacting us directly. • **Data Portability:** Request your data in a structured, machine-readable format. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We may share limited information with trusted third-party service providers who assist in operating our business, including: • Payment processors (for secure transaction handling). • Email delivery services (for sending order confirmations and communications). • Analytics providers (to understand website usage). • Ticket and event access platforms (for fulfilling orders). These providers are contractually obligated to use your information only to perform services on our behalf and are not permitted to use or disclose it for any other purpose. We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

We retain your personal information for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements. Transaction records are generally retained for a minimum of 7 years for accounting and tax compliance. You may request deletion of non-essential data at any time.

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will promptly delete that information. If you believe we may have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: OC Distributors LLC 5643 Westerly Breeze Pl Saint Cloud, FL 34771 United States Phone: (407) 555-8412 Email: [email protected]